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FAQ

Everyone needs at least an indoor or outdoor water filter at home and office due to the water condition in our country. There are soil, rust, sediment, bacteria and other particles in the water that need to be filtered away before using or drinking it.

Nesh is Malaysia based company, pioneer in R&D on healthy drinking water and manufacturing indoor and outdoor water filtration system.  

You may choose the rental or outright plan to enjoy Nesh products.

All Nesh products come with free standard installation.

Nesh main products come with One (1) year warranty for a la carte Outright plans, and Five (5) years warranty if you sign up for Nesh Rental Plans or Nesh CARE Services.

Alkaline water is simply water with a pH higher than 7.

Yes, Nesh indoor water filter provides alkaline water with minerals.

It helps our body stay healthy and counteracts the effect of over acidity in our system. Virtually all foods contain acid, the recommended 80/20 ratio of alkaline to acid food, has been reversed by our modern diet to more like 90% acidic and 10% alkaline. Alkaline water is natural antioxidants. A glass of alkaline water has more antioxidant power than fresh orange juice!

Tap water varies between alkaline and acidic depending on where it comes from and how it is treated.  Exposure to dust, air pollutants (PM2.5 and PM10), industrial waste, bush fires and smog, all cause naturally spring water to lose its alkalinity.  Chemicals used to assist in filtration of the river, lake or dam water for removing chemicals and foreign particles, can sometimes improve the alkalinity of the tap water as it has a positive oxidation reduction potential making it apt to acquire electrons and oxidise the water molecules.  However, the water is not filtered well enough for us to drink as rust, algae, bacteria, chemicals and other foreign particles are found inside the water that comes out of our tap.

Alkaline neutralises the acid by balancing the PH levels in the mouth reducing bacteria and plaque build-up.

Yes, the filter cartridge needs to be changed when it is due to ensure its effectiveness, so that you can continue to enjoy quality filtered water.  Please refer to the Products tab, under Maintenance for filter cartridge frequency of each Nesh Products.

Qoozo has 3 main functions – to purify, sterilise and deodorise.

  1. Purify
    With industrial development around, our water supply has been contaminated by carbon monoxide, organic chemical, fertiliser, heavy metal putrid odours, colouring and so on. Nesh Qoozo principle is to neutralise and decompose the harmful pollutants in the water.
  2. Sterilises
    Rapidly removes water viruses and bacteria up to 99%. Nesh Qoozo principle decomposes these contaminants with 0.05 PPM ozone concentration level.
  3. Deodorise
    Nesh Qoozo rapidly oxidises and decomposes odour-causing bacteria in the water. 
  • Nesh Qoozo is 3000 times faster than chlorine in eliminating bacteria and 300 times more effective in removing the toxicity than Cresol.
  • Electrons on ozone ions have high oxidation properties that destroy bacterial cells and accelerate bacterial decomposition.
  • Viruses are made up of protein, RNA and DNA. Ozone ions not only enable the decomposition of protein, RNA and DNA, but also remove viruses completely.

Nesh Qoozo removes bad odours by electron decomposition. By releasing an active oxygen that is an electron from the ozone bond, the single electron oxidises the proton of any element it reacts with. This means that the odour-causing bacteria contain protons and when combined with a single ozone ion, the odour is removed through oxidation. Ozone does not mask odours but completely removes them.

Fruits and vegetables continue its natural life cycle even after being harvested. The automatic release of its natural ripening agent enables the creation of yeast and mold that contributes to food decay. Nesh Qoozo oxidises the ripening agent and limits the ethylene oxide produced in yeast and mold to preserve the freshness of perishable food.

Ozone does not leave any toxic by-products or residue, nor does it create any environmental damage with its decomposition properties as it reverts back to oxygen molecules. Other oxidation devices may leave properties and affect the food products it is used on.

Ozonation first removes traces of bacteria and residue. Once your skin is clean, the pores absorb Ozone and is moisturised, leaving a slippery feeling on the hands.

Ozonation first removes traces of bacteria and residue. Once your skin is clean, the pores absorb Ozone and is moisturised, leaving a slippery feeling on the hands.

Yes, Nesh Qoozo can be used to disinfect milk bottle and dirty utensils, then locate them at the dish washer to maintain it dryness to prevent bacterial growth.

  1. The emission of ozone for Nesh Qoozo has passed the IEC-335-2-65 standard which is concluded harmless to human beings.
  2. The mid decay time of Ozone is reducing during drinking water.
  3. The effects of Ozone towards Protein and human body cell are mentioned in the article ‘2001 journal of food science (pls refer to this article from website for more information). Bacteria can be eliminated as of its single cell or micro-organisms. However, the size and complication of human body formation will not be simply damaged by the emission of 150mg’s concentration level.

Ozone produced by using the method of electronic discharge.

10,000 hours which equivalent to 5 years of usage.

Instructions say it needs to replace the filter every certain period of time. 

The quality of water may be affected. 

Energized ceramic material from UK

KDF micro alloy particle technology from U.S.A

Infra-red stone technology from Japan

Assembled in Malaysia

Designed in Australia

Qoozo Emperor S5 is designed to be installed under sink, only a tap will be installed on the table top, to save space. The ozonation buttons can be controlled from the Qoozo Emperor S5 tap itself.

Qoozo Emperor S5 has 3 main functions – to purify, sterilise and deodorise.

  1. Purify
    With industrial development around, our water supply has been contaminated by carbon monoxide, organic chemical, fertiliser, heavy metal putrid odours, colouring and so on. Qoozo Emperor S5 principle is to neutralise and decompose the harmful pollutants in the water.
  2. Sterilises
    Rapidly removes water viruses and bacteria up to 99%. Qoozo Emperor S5 principle decomposes these contaminants with 0.05 PPM ozone concentration level.
  3. Deodorise
    Qoozo Emperor S5 rapidly oxidises and decomposes odour-causing bacteria in the water. 
  • Qoozo Emperor S5 is 3000 times faster than chlorine in eliminating bacteria and 300 times more effective in removing the toxicity than Cresol.
  • Electrons on ozone ions have high oxidation properties that destroy bacterial cells and accelerate bacterial decomposition.
  • Viruses are made up of protein, RNA and DNA. Ozone ions not only enable the decomposition of protein, RNA and DNA, but also remove viruses completely.

Qoozo Emperor S5 removes bad odours by electron decomposition. By releasing an active oxygen that is an electron from the ozone bond, the single electron oxidises the proton of any element it reacts with. This means that the odour-causing bacteria contain protons and when combined with a single ozone ion, the odour is removed through oxidation. Ozone does not mask odours but completely removes them.

Fruits and vegetables continue its natural life cycle even after being harvested. The automatic release of its natural ripening agent enables the creation of yeast and mold that contributes to food decay. Qoozo Emperor S5 oxidises the ripening agent and limits the ethylene oxide produced in yeast and mold to preserve the freshness of perishable food.

Ozone does not leave any toxic by-products or residue, nor does it create any environmental damage with its decomposition properties as it reverts back to oxygen molecules. Other oxidation devices may leave properties and affect the food products it is used on.

Ozonation first removes traces of bacteria and residue. Once your skin is clean, the pores absorb Ozone and is moisturised, leaving a slippery feeling on the hands.

Ozonation first removes traces of bacteria and residue. Once your skin is clean, the pores absorb Ozone and is moisturised, leaving a slippery feeling on the hands.

Yes, Qoozo Emperor S5 can be used to disinfect milk bottle and dirty utensils, then locate them at the dish washer to maintain it dryness to prevent bacterial growth.

  1. The emission of ozone for Qoozo Emperor S5 has passed the IEC-335-2-65 standard which is concluded harmless to human beings.
  2. The mid decay time of Ozone is reducing during drinking water.
  3. The effects of Ozone towards Protein and human body cell are mentioned in the article ‘2001 journal of food science (pls refer to this article from website for more information). Bacteria can be eliminated as of its single cell or micro-organisms. However, the size and complication of human body formation will not be simply damaged by the emission of 150mg’s concentration level.

Ozone produced by using the method of electronic discharge.

10,000 hours which equivalent to 5 years of usage.

Instructions say it needs to replace the filter every certain period of time.

The quality of water may be affected. 

Energized ceramic material from UK

KDF micro alloy particle technology from U.S.A

Infra-red stone technology from Japan

Assembled in Malaysia

Designed in Australia

Nesh Life Water Filtration System has 4 main functions which are to cleanse, vitalise, Sterilise and health-enhancing.

There are 3 filter cartridges in Nesh Life Water Filtration System.

Yes, you may drink directly the water filtered by Nesh Life Water Filtration System without boiling. Nesh Life Water has been tested to be a healthy and safe to drink filtered water.

The installation of Nesh Life Water Filtration System is versatile, it can be table-top, wall mounted or under the sink.

No, Nesh Life Water Filtration System does not require the electricity to function.

“N” stands for Natural, “E” stands for Environmental, “S” stands for Safety, “H” stands for Health. NESH has been standing firm on these four major mottos throughout the 30 years of establishment, developing products that is safety and healthy for the public.

NESH was established since year 1989, and this year we are celebrating Nesh 30 years anniversary. NESH is the longest and most matured Water Filtration Brand in Malaysia, and hence it is the most trusted and reliable brand.

Yes, i-Hot is tankless. You may use it without worrying about water re-boiling issue.

Yes, i-Hot provides filtered water.

There are 3 filter cartridges in the i-Hot.

Yes, i-Hot is featured with filter change indicator.

i-Hot has 5 temperature settings that are designed to suit your hot water needs throughout the day.

98°C – tea, instant noodles, instant mushroom soup

85°C – coffee, hot chocolate

70°C – honey, flower tea

45°C – milk, warm water

25°C – room temperature

i-Hot is designed to suit your water dispensing needs. 3 volume capacity settings are available for you to choose from 150ml to 230ml and 300ml. There is also a free flow selection for you to dispense any amount you need.

i-Hot is a power saver house, it consumes very low electricity and turns automatically into sleeping mode when not in use.

Yes, Nesh UniqNesh provides filtered water.

There are 3 filter cartridges in the UniqNesh.

The water selection available for UniqNesh are Hot, Cold and Room Temperature.

The volume capacity setting is free flow for you to dispense any amount you desire.

Nesh UniqNesh consumes low amount of electricity.  

Nesh Instant Hot Water Dispenser is a portable dispenser that you can bring along whenever and wherever you go to meet your hot water needs.

No, Nesh Instant Hot Water Dispenser does not provide filtered water.

Nesh Instant Hot Water Dispenser has 5 temperature settings that are designed to suit your hot water needs throughout the day.

98°C – tea, instant noodles, instant mushroom soup

85°C – coffee, hot chocolate

70°C – honey, flower tea

40°C – milk, warm water

25°C – room temperature

Nesh Instant Hot Water Dispenser is designed to suit your water dispensing needs. 3 volume capacity settings are available for you to choose from 150ml to 230ml and 300ml.

Nesh Instant Hot Water Dispenser consumes minimal electricity.

The best way to decide is to look at the usage volume and your preferred water output:

King – 6 times faster water output, designed specifically for high volume users

Queen – 3 times faster water output, best for home and business use

Super High – With a water output of 2300 liter/hour 

You may choose to install in your home or apartment’s meter room. For installation in the meter room, prior approval from the apartment Management is required.

Nesh outdoor water filter is installed after the water meter, so that the water is filtered at the source before flowing into your entire house.

Nesh Membrane is designed in accordance to Malaysia water condition, using Germany Hollow Fiber technology. Its density is up to 0.01 Microns, which is 10,000 times thinner than our hair to filter soil, rust and other materials including bacteria with size larger than 0.01 Microns. However the natural minerals are remained in the water.

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